How long does free shipping take? 2-3 weeks anywhere in the world.
Does free shipping come with a tracking number? No free shipping does not come with tracking.
Do I have to pay for any import duty and taxes? We are unable to determine if you will have to pay for any import duties and taxes, this is the customers responsibility.
How long till you ship out my order? Your order will be shipped out the following business day. Monday - Friday 9:00AM - 5:00PM MDT.
Where do you ship? Everywhere!
Where does your products ship from? The majority of our products ship from one of our warehouses within the U.S, China or Canada. All of our bracelets will be coming directly from Canada while everything else will be from China or the U.S.
What form of currency do you charge? USD
What forms of payment do you accept? We accept Paypal, Visa, Mastercard, American Express and Discover.
Do you charge sales tax? (ONLY FOR CUSTOMERS FROM CANADA) Yes we charge GST/HST from orders in their respective Canadian provinces. GST/HST Account #: 720233295RT0001
What do you use to hold your beaded bracelets together? We use a high quality specially tailored elastic jewelry cord.
What do you use to hold your stingray bracelets together? It's a stingray cord - genuine stingray inside and out.
Why doesn't the product I received match the picture exactly? Every effort is taken to try to ensure that the colouring, design as well as the style of the product photographs displayed on www.ltstrading.com website are representative of the original products design, however variations may occur due to the nature of crafting using natural leathers, stones and metals. In addition, true colour representations may also be affected by technical restrictions of color reproduction on your computer equipment.
What is your refund/exchange policy? Unfortunately we cannot offer any refunds, returns or exchanges for any of our products due to the custom handcrafting of our products, therefor all sales are final.